The Meyer Group Returns Policy
This policy relates to products purchased directly from the following websites: Anolon.co.uk, Circulon.uk.com, Prestige.co.uk, Kitchenwarexpress.co.uk, Hestan.uk.com, uk.meyer.com
If your return relates to an item purchased from elsewhere then please contact the retailer directly in the first instance.
We hope that you are delighted with your purchase. However, if you are not entirely satisfied, please contact our Customer Service team who will raise a return request for you. Please allow 10 working days from the time the parcel arrives for the refund or replacement to be processed.
When you contact us, please have your order reference to hand, which you can find on the email confirmation you received when your order was placed on our website.
All purchases from Meyer Group are covered by a 28 day, no-quibble, money back guarantee. If you are not entirely delighted with your purchase, will refund the full value of items which are returned within 28 days from the date of purchase, provided they are unused, in their original packaging and you have a valid proof of purchase. If the product returned is not in a fully re-saleable condition or the packaging is damaged, we do reserve the right to refuse a refund on the item or deduct up to 20% of the original selling price from the refund amount.
This does not affect your statutory rights. Please be aware you will need to cover the cost of postage for returns.
For more information, please visit our FAQs