Contact Us
We're here to assist you and provide the support you need. Whether you have questions about your order, a product, our guarantee, or anything else, our dedicated team is available to help you from Monday to Friday, 10 am to 4 pm.
IMPORTANT NOTIFICATION
Our phone lines are currently unavailable until further notice. Please reach out to us via our social channels or email.
If you already have an open query with us, please do not submit a duplicate request, as this may increase the time it takes for us to respond.
Read our FAQs
If you prefer finding answers on your own, our FAQs cover a wide range of topics, from orders and delivery to product aftercare, allowing you to access information instantly.
Contact via Social channels
For the fastest and most convenient support, reach out to us through our social channels. Our team aims to respond within 1 business hour. Please note that during peak periods (typically November through February) response times can be longer. We appreciate your patience. If you already have an open enquiry, please do not submit another, as duplicate requests may delay our response.
Contact via Email
If email is your preferred method, simply complete our easy‑to‑use contact form. Our team will review your enquiry and aim to respond within 6 working hours.
Please note that during peak periods (typically November through February) response times can be longer. We appreciate your patience. If you already have an open enquiry, please do not submit another, as duplicate requests may delay our response.
Prefer to Contact Us by Phone?
Reaching us via social channels or email is usually the quickest way to get help. However, if you need to speak with our team, you can call us on 0151 482 8282.